Modules


THIRD PARTY SUPPLIER HUB SERVICE

Through the integration of Hub Games on the platform, a "showcase" panel of the various games/services is made available which allows the management of the various third-party suppliers through a single tool.

The applied technology makes dialogue with the various game providers possible in a single context.

Through the implementation of the Restful API with .NET Core 6, it is possible to host all the various external services within your own platform, fully respecting the characteristics and technologies of each supplier.

The Hub Games service is based on two groups of Components:

  • Centralized shared components (Site / Service interaction): these are Business-Logic elements, where the interaction between the Site and the Service is implemented. For example: View purse; deposit; rebuy; keepalive; etc.
  • Specific components of the service (Platform / Supplier interaction): these are the elements of integration, where the dialogue between the Platform and the Supplier is implemented. For example: Bet; win; Freespin; etc.

The integration of a new game supplier can take place quickly, as it works into a pre-prepared structure.

Within Hub Games, there are effective control systems, order to monitor and prevent any blocks.

GAME ACCOUNT MANAGEMENT SERVICE

Through this single module, we offer a fully customizable web portal according to your needs. The Ilowawa administration panel allows the operator to independently manage the home sites, banners, sliders, and casino structure as well as correctly optimize the site's positioning on the major search engines using SEO tools.

Customer management functions

  • Customer authentication
  • New customer registration
  • Recover forgotten password
  • Printing of the affiliation agreement
  • Access list
  • Management of player personal data
  • Insertion of identity document
  • Sending sports tickets via Telegram
  • Sending sports tickets via WhatsApp
  • Sending sports tickets via SMS
  • Password Change
  • Viewing the PIN
  • Self-limitation on the daily, weekly, monthly deposits
  • Temporary Exclusion (30-60-90 days)
  • Permanent Exclusion
  • Edit security questions
  • Session duration

Customer accounting reports

  • Daily account statement
  • Account statement by type of movement
  • Analytical account statement
  • List of tickets played for game service

Deposit functions

  • Payment via PayPal
  • Payment by Poste Italiane (credit card, postepay, postal order)
  • Payment via APCO
  • Payment via MoneyBookers
  • Payment via Nuvei
  • Payment via SafeCharge
  • Payment via Neteller
  • Payment via Skrill
  • Payment by Bank Transfer
  • Payment by Prepaid card
  • Payment by Carta Elektra

Withdrawal functions

  • Withdrawal by Bank Transfer
  • Withdrawal by direct debit transfer
  • Withdrawal via Postepay
  • Withdrawal via Postepay-Fast in real-time
  • Withdrawal via PayPal
  • Withdrawal via Neteller
  • Withdrawal through Apco
  • Withdrawal via SafeCharge
  • Withdrawal by Check
  • Withdrawal by Card - MPS
  • Withdrawal by Card Elektra

Bonuses & Promotions

  • Real welcome bonus with and without deposit
  • Welcome bonuses real with and without deposit
  • The real bonus on deposits
  • Deposit bonus game
  • Event bonus
  • Bonus refund
  • Progressive bonuses

Leaderboards

  • Management of race casinos by concession and/or commercial network
  • Sports racing management by concession and/or commercial network

CRM

The module provides for the offer of an ideal tool for the most enterprising Operators who aspire to raise their commercial offer.

We provide the CRM (Customer Relationship Management) tool that can be integrated into any gaming platform, which allows players to be sent promotional and loyalty campaigns to their users, also programmable by date.

A "Step-by-Step" interface allows you to easily create and present campaigns, to monitor them regularly from the summary, through special boxes containing sending statistics.

Four communication channels are available through which to forward campaigns:

  • SMS
  • E-mail, with customizable layout
  • Telegram
  • A pop-up message on website

It’s possible to create user groups to which promotional campaigns can be targeted, which can be traced on the basis of multiple criteria:

  • Personal data
  • Account data
  • Agency/PVR to which they belong
  • Last accessed to the site
  • IP address
  • Bonuses awarded or earned

There are two advanced search filters dedicated to transactions, both by payment method and by service.

The "Movement" filter includes the following parameters:

  • Transaction date range
  • Range of importance and number of operations
  • Transaction type (deposit or withdrawal)
  • Payment method used
  • Acquired bonuses

The "Played" filter allows you to set additional search criteria, also by exclusion, of movements made by users:

  • Service
  • Device used
  • Tickets placed
  • Date Range
  • Imported played and winning

SPORT SERVICE AND RISK MANAGEMENT TOOLS

In this module, we offer the Sports service and the related management tools in the basic version.

SPORT

It is designed to attract the most demanding players thanks to the features offered for sports betting, particularly dedicated to pre-match and live events.The widgets on the website make placing bets even easier and more enjoyable. In fact, the events coupon is specifically designed to offer players the ability to enter odds and place tickets at maximum speed.The wide range of sports offers is available with the best market shares and is updated daily with new sports events and new game classes

SPORT - SPORTSBOOK MARGINS

The more experienced Operators can cut the odds offers that best suit their needs, thanks to the sportsbook margins customization tools, in order to be able to intervene in entire events, and also on individual events and game classes.

RISK

Through the WBM tool for risk management, profiles can be created both for end users and for gaming networks, in order to manage the evaluation of sports bets, based on multiple criteria that can be present separately for pre-match and live events and to analyze real-time exposure.

SPORT SERVICE AND ADVANCED RISK MANAGEMENT TOOLS

This module, aimed at the most demanding Gaming Operators, offers to integrate a complete risk management service onto their gaming system via Iframe or via Restful API with .NET Core 6 implementation.

SPORT

It is designed to attract the most demanding players thanks to the advanced features offered for sports betting dedicated to pre-match and live events.
Through this application, it is possible to offer players the ability to stream events such as the German Bundesliga, the Italian Lega Pro, the Spanish Copa del Rey, the Austrian Bundesliga, ATP WTA ITF tennis, the Italian basketball Serie A2 and so much more.

Furthermore, there is the ability to take advantage of the brand-new version of the Pre-match and Live Cash-Out that the Operator can manage through various filters, thus allowing complete control and management.
There are integrated widgets on the website, which make placing both multiple and system bets even easier and more enjoyable.

The events coupon is specially designed to offer bettors the ability to enter odds and place tickets at maximum speed, with booking and last-bet recall also possible.

The wide range of sports offers is available with the best market odds through Multi Feed STANDARD and is updated daily with an ever-increasing number of events, new game classes, and betting methods.
The sports offer currently available features over 25 sports and thousands of game classes.

SPORTS – SPORTSBOOK MARGINS

More experienced Operators can cut the odds offers that best suit their needs, thanks to the sportsbook margins customization tools, in order to be able to intervene on entire events, and also on individual events, both as a percentage and a fixed margin and for each sales network.
It is also possible, with an additional highly efficient calculation software, through customizable templates, to manage each event for each single game class and to make it available online.

RISK

Through the WBM tool for risk management, profiles can be created both for end users and for gaming networks, in order to manage the evaluation of sports bets, based on multiple criteria that can be preset separately for pre-match and live events and to analyze real-time exposure.

The Operator has the ability to identify tickets that comply with the set parameters, personalizing them with special captions for individual end-users, assigning a color identifying the risk note on the ticket, and choosing whether to make counter-proposals with changes in the amount or odds for individual events played. It also allows a further option of granting the ability to make use of our direct and competent consultancy and management.

Using the appropriate form, the Operator can monitor the progress of risk management and sports played in just a few clicks. The tool allows you to:

  • View acceptance performance by checking the rating trend for each individual risk operator
  • Check the statistics of the game by comparing them over different periods and also over different network levels, starting from the concession up to the individual end-users
  • Check the statistics of the games played based on the events and divided by single game class
  • Follow the progress of the game played and logins hour by hour